Privacy Policy

Effective Date: 2025-01-01

KL Cleaning Pro values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you use our cleaning services or visit our website klcleaningpro.com. Please read this policy carefully to understand how we handle your personal data.

We may collect the following types of personal information from you:

• Name, address, email address, phone number, and other contact information when you request our cleaning services, communicate with us, or fill out forms on our website.
• Details related to your property (e.g., size, type, cleaning requirements) and service preferences.
• Billing details when you pay for our services.
• Information about how you interact with our website, including IP address, browser type, pages visited, and other analytics.

We use the information we collect for the following purposes:

• To schedule, provide, and manage our cleaning services.
• To respond to your inquiries, requests, or feedback.
• To process payments for services and manage invoices.
• To send you updates, offers, and promotional materials if you have opted in to receive them.
• To analyze usage patterns and improve our website and services.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• We may share your information with third-party contractors or service providers who help us deliver our cleaning services (e.g., payment processors or customer support platforms).
• We may disclose your information if required by law or to comply with legal processes, protect our rights, or address fraud or safety concerns.
• In the event of a business transaction such as a merger or acquisition, your information may be transferred as part of the business assets.

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure data storage, and regular review of our security practices. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information under certain conditions.
• Object to the processing of your personal data in some cases.
• Request a copy of your personal data to be transferred to you or another service provider.

To exercise any of these rights, please contact us at  stayclean@klcleaningpro.services

We will retain your personal information for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. When your data is no longer needed, we will securely delete or anonymize it.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

KL  Cleaning Pro
720 Deveron Crescent,  London Ontario
stayclean@klcleaningpro.services
519-819-7374